Industry-leading digital services rolled out at APM Terminals Valencia
APM Terminals has implemented its industry-leading global container tracking solution in Valencia. Known as Track & Trace, customers can now access real-time data for their containers, check live vessel schedules and cut-off times, save containers to a Container Watchlist and set up email notifications, according to the company's release.
The terminal will also roll out live Truck Turn Times and gate cameras to support customers in speeding up pick-up and drop-offs at the terminal. And for customers tracking larger quantities of containers a real-time API data feed will be available in the coming weeks.
The implementation of these services was made possible by the implementation of APM Terminals’ global standard Navis N4 Terminal Operating System (TOS). This is the most advanced TOS in the port.
Implementing the company’s standard global TOS enables facilities like APM Terminals Valencia to quickly implement the company’s global range of online tools to support customers. Track & Trace for example is now available for 28 of the company’s terminals.
APM Terminals global TOS implementation also reduces downtime due to pro-active learnings from other terminals around the globe.
It is supported by a specialist global 24/7 TOS support team that continually monitors TOS performance to resolve any issues before they happen, meaning maximum availability for customers.
This global approach also leverages best practises from other terminals to improves processes, optimize planning and increase productivity at the terminal. APM Terminals Valencia, for example, expects to increase yard's capacity by 10%.
Among other things, data includes the vessel estimated time of arrival, discharge time, container status, availability for pick-up, container data and when it exited the terminal. Details of any (customs) holds on the container can also be viewed.
Track & Trace also provides live vessel schedules with cargo cut-off times per container type and shipping line and current estimated times of arrival and departure.
Customer’s tracking large volumes of containers will shortly be able to benefit from a real-time API data feed from APM Terminals Valencia straight into their Transport Management System. Customers can then automatically receive container status updates without having to switch systems, saving additional manual work and ensuring that they always have the latest status at their fingertips.
