Port of Houston Authority recognized as best in the nation by Rail Association
The Railway Industrial Clearance Association (RICA) has recognized the Port of Houston Authority as the nation's best after evaluating Houston and 25 other U.S. ports in the areas of overall quality, customer service, customer satisfaction and quality of facilities, said in the press release.
It marked the second time in the last five years that the Port of Houston Authority has received the prestigious 2013 RICA Outstanding Port Award for Customer Satisfaction.
Nineteen of the 26 ports examined in the RICA 2013 annual survey are located on the Atlantic or Gulf coasts, where the majority of the country's heavy cargo is handled.
RICA is comprised of more than 400 members, supporting the heavy and dimensional transportation industry. Its members' support is a crucial component of the intermodal platform on which the Port of Houston Authority has established itself as the nation's leader in handling project cargo.
Houston ranked ahead of Charleston, S.C.; Savannah, Ga.; Albany, NY; and Corpus Christi, Texas, respectively, as the top five ports overall. The Port of Houston Authority also finished first in the areas of customer service and customer satisfaction.
About the Port of Houston Authority
For nearly 100 years, the Port of Houston Authority has owned/operated the public cargo-handling facilities of the Port of Houston – the nation’s largest port in terms of foreign waterborne tonnage. The port has historically been an economic engine for the Houston region, the state of Texas and the nation. The port contributes to the creation of more than one million statewide and more than 2.1 million nationwide jobs and the generation of more than $178.5 billion of statewide and $499 billion of nationwide economic activity.
